Call: 0800 011 3797

Call: 0800 011 3797


Transfer incentives: Code of Good Practice

The Pensions Advisory Service welcomes the publication of the Code of Good Practice on incentive exercises for pensions.

Our Chief Executive, Marta Phillips OBE said “We support the principles in the Code of Good Practice and expect to continue to play our part in helping people understand their pension rights by informing and guiding them through complex pension issues.  The technical expertise of our staff and volunteers in pensions means that we are uniquely placed to provide free and impartial help in this area”. 

Alison-Jane Bailey, Head of Policy & Technical Development, said “We are pleased to have played a key role in helping shape the Code, using our many years' of experience in helping members of the public.  We believe the Code represents a significant step forward in consumer protection”. 

To view the Code, click here.

We never contact our customers out of the blue

We're all ears

How do you feel about the help you just received?

We would really appreciate a few minutes of your time.
Your feedback helps us create a better experience for you.

Your details Hi there, start a chat with online support now
These sessions are recorded for training and quality monitoring purposes. You will also have the opportunity to download a transcript of the the conversation for your records upon connection

Please do not refresh your browser during this chat session. This will cause your session to end.
    Click here to download the chat transcript
    Webchat is not working properly. Sorry for the inconvenience.