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Volunteering at TPAS

For more than 30 years, the Pensions Advisory Service (TPAS) has been helping the public with their pension problems, providing information and guidance and dispute resolution services. Last year, we helped more customers than ever with their pension queries.  In order to aide so many people, we rely on the dedication and support from our national network of volunteer advisers. Currently, over 370 pension professionals give their time and expertise for free, volunteering on our national helpline and helping with pension dispute cases.

In recognition of their help and dedication, each year, we present our volunteers with awards for their outstanding commitment to our organisation and the benefit they provide our customers.

This year we are delighted to announce that the Pensions Advisory Service Adviser of the Year is Sally Hannington.  The award was presented today at a reception at the House of the Lords.  Sally has been an adviser since May 2015 and was nominated because of her outstanding contribution to our service since joining.  Before retiring Sally worked at Aviva for thirty years, working as both an actuary and a change programme manager.

Advisers Brian Tatch and John Wilson were made Fellows of the Pensions Advisory Service for their long record of outstanding service over a sustained period.

TPAS also took the opportunity to recognise the support for volunteering given by the pension industry.  TPAS volunteers nominated the following employers for their support of TPAS: 

  • The Pensions Protection Fund                      
  • Punter Southall Aspire                                
  • JLT Employee Benefits                                 
  • Pension Insurance Corporation                  
  • TPT Retirement Solutions                            
  • Oak Barn Financial Planning  
  • ReAssure                                                       
  • DLA Piper UK LLP                            
  • Royal London                                                 
  • Hogan Lovells International LLP          
  • First Actuarial LLP                                         
  • Taylor Wessing    
  • 20-20 Trustees                                               
  • Ensign Pensions Limited                             
  • Aon Hewitt

Our thanks and congratulations to the above and thanks to all our volunteers who have helped us help so many people. If you'd like to find out more about volunteering, please click here

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