TPAS Publishes Annual Review

20 July 2012

TPAS today publishes its annual review of activities.

The review covers all areas of our service with examples of the work done by our staff and volunteers.

In summary:

2 ½ million visits were made to our website
Our helpline calls are up 8%
Our written enquiries are up 12%
Just over 5,000 people asked for help about a complaint they had.

To view the press release click here

To view the annual review for 2011/12 click here

We never contact our customers out of the blue

We're all ears

How do you feel about the help you just received?

We would really appreciate a few minutes of your time.
Your feedback helps us create a better experience for you.