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Call: 0800 011 3797

Call: 0800 011 3797


TPAS Launches Freephone Helpline Number

The Pensions Advisory Service (TPAS) is proud to announce our new 0800 011 3797 number that will allow customers to access the service completely free of charge. The previous local rate number will remain in use to ensure customers can still access the service if they are unaware of the new number.

TPAS is the place to go with any pension questions. We offer independent and impartial guidance to the public. Anyone can call our pension specialists with no need for an appointment. Lines are open weekdays between 9am-5pm. We also have live webchat on weekdays between 9am and 6:20pm (and 7-9pm on Tuesday evenings). You can contact TPAS anytime through our online enquiries form. We also have a wealth of online content including our ‘spotlight’ guides which cover a wide range of pension topics.

Michelle Cracknell, Chief Executive of the Pension Advisory Service commented:

“TPAS is proud to announce our new completely free 0800 telephone number. TPAS has always been free at the point of use but this new initiative means that contacting our service will be completely without cost for customers.

Nothing should stand in the way of getting free impartial and independent guidance on your pensions. By removing the local rate cost, we hope that even more people will contact our service and benefit from our help.”


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