Call: 0800 011 3797

Call: 0800 011 3797

Webchat

The journey to new freedoms begins

Yesterday, the Pension Wise telephone appointment booking system went live. The phone number to make a telephone appointment is 0300 330 1001.

When making an appointment, you'll be advised what paperwork and information you’ll need to gather ahead of your appointment, in order to get the most out of your session. TPAS will be delivering the Pension Wise telephone guidance sessions, alongside our partners Citizens Advice, who will provide face to face guidance appointments, and HM Treasury, who have already launched the Pension Wise website with online guidance.

TPAS’ usual service continues unchanged despite the launch of Pension Wise; as before, anyone can call us with questions about their pension, on 0300 123 1047, or speak to us via webchat (Mon-Fri 9-5).  

We never contact our customers out of the blue
We're all ears How do you feel about the help you just received?

We would really appreciate a few minutes of your time.
Your feedback helps us create a better experience for you.