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Call: 0800 011 3797


This Black Friday and Cyber Monday, beware of scammers!

As always, at this time of year there are some great shopping deals with Black Friday and Cyber Monday approaching, but it’s also a time to be wary of anything that sounds too good to be true.  Scammers take advantage of everyone hoping for a deal and with us all in lockdown even more online shopping is taking place.

The tips below will help to keep your personal details safe during the online shopping frenzy, but equally much of the same advice can be used every day to keep your confidential data safe and secure.


  1. Stay up to date: As annoying as installing app updates can be, software and app updates contain vital security updates to help protect devices from cyber criminals.
  2. Use strong passwords: Be creative so criminals can’t guess them. A good way to create a strong and memorable password is to use three random words along with numbers and special characters – such as BlueTallRabb!ts27.
  3. Use a password manager: Reusing the same password across different accounts can mean one breach compromises multiple accounts. Use a password manager to help you store your passwords securely and save yourself the trouble of remembering them.
  4. Turn on two-factor authentication (2FA): 2FA means anybody wanting to access an account has to pass two checks, such as sending a security code to your mobile phone in addition to entering a username and password. This massively reduces the chance of falling victim to a scam.
  5. Don’t give away too much information: There’s some obvious details that an online store will need, such as your address and your payment details, but be cautious if they ask for details that are not required for your purchase. If you can avoid it, don’t create an account on a new site unless you’re going to use that site a lot in the future.


Your pension is one of your most valuable assets.  For many, it offers financial security throughout retirement and the rest of their lives. But, like anything valuable, your pension can become the target for illegal activities, scams or inappropriate and high risk investments.


It’s good to remember that pension scams can take many forms and usually appear to most, to be a legitimate investment opportunity. But, pension scammers are clever and know all the tricks to get you to hand over your savings. They target anyone and everyone, pressuring you into transferring your pension savings, often into a single investment.


If you're a victim of a pension scam, fraud or pension liberation exercise, you may be struggling with a range of financial or personal issues during this time. You may need help with the pension options available to you going forward. Unfortunately, it is unlikely that we can put you back into the financial position you were in before. However, it might be helpful to discuss the situation with a Technical Specialist from our team and to consider next steps.  We’ve recently launched our dedicated Pension Loss Appointments.


Click here to visit our dedicated page on Pension Scams which gives further information along with details of how to book an appointment.

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