Call: 0300 123 1047

Call: 0300 123 1047

Webchat
Ask Us

DWP announces extension to State Pension statement service

Over the weekend, the Department of Work and Pensions announced that, with effect from 7th February, they will be extending their State Pension statement service to everyone aged 55 and over.

The service was originally launched in October 2014, but was only available to people over the age of 60. The extension to the service now means that everyone aged 55 and over (about 5.5 million people) will be able to use this service. Those who take it up will get a free personalised statement, giving them an estimate of their new State Pension.

The new State Pension will come into effect from 6 April 2016. The statement will be based on an individual’s current National Insurance contribution record. It also provides helpful information explaining how this position may change with further National Insurance contributions or credits.

The service extension will help to ensure that people have the resources and support they need ahead of the new freedoms in April 2015. Before taking advantage of the new freedoms, people aged 55 and over will also be encouraged to seek free and impartial guidance on their retirement choices from the new Government service, Pension Wise. Ahead of the guidance session, users will be encouraged to get a pension statement, as well as other pensions and financial information.
As a delivery partner, the Pensions Advisory Service will be providing the telephone service for Pension Wise starting April 2015.

To find out more about the extended State Pension statement service, you can:

  • Visit the State Pension statement service or by calling the Newcastle Pension Centre (Futures Group) on 0345 3000 168.
  • Statements can also be obtained by downloading the application form for a State form from here
  • Alternatively, you can write to The Pension Service 9, Mail Handling Site A, Wolverhampton, WV98 1LU, United Kingdom.

To find out more about the new State Pension and how the changes will affect you, you can read our dedicated web pages here.

We never contact our customers out of the blue

We're all ears

How do you feel about the help you just received?

We would really appreciate a few minutes of your time.
Your feedback helps us create a better experience for you.

×
Your details Hi there, start a chat with online support now
These sessions are recorded for training and quality monitoring purposes. You will also have the opportunity to download a transcript of the the conversation for your records upon connection

Please do not refresh your browser during this chat session. This will cause your session to end.
    Click here to download the chat transcript
    Live Chat
    Webchat is not working properly. Sorry for the inconvenience.