We're changing to MoneyHelper

The Pensions Advisory Service will soon become MoneyHelper, the easy way to get free help for your money and pensions.

Call: 0800 011 3797

Call: 0800 011 3797


How is it paid?

Once you have claimed your State Pension, the Pension Service will arrange for it to be paid.

How the State Pension is paid

Your State Pension is normally paid every four weeks straight into your bank account. When you claim your State Pension, the Pension Service will give you information about the different types of bank, building society, credit union and Post Office* accounts you can use.
Your payment date is linked to your National Insurance number. You will receive your first pension amount on the first allocated payday following your State Pension age (SPA). The Pension Service will tell you when you will be paid.
You can choose someone else to collect your State Pension for you. The pension is still paid into your account and then the person you have chosen can go to your account provider and draw it out for you. You should contact your account provider for more information on allowing someone else to collect your State Pension.
Please note that if you hold a Post Office Card Account (POCA), then this will be closing in November 2021.  Further information can be found by clicking here.

Frequently asked...

Where can I find out more?

If you need more information, please contact us. A pension specialist from our team will be happy to help with whatever pensions-related question you have. Our help is always free.

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