We do not anticipate disruption to our service due to coronavirus (COVID-19). All staff are equipped to work from home and we will be maintaining our service as usual.
Please click for further information on how coronavirus might affect your pension.
We're the people who help people with pensions
We offer free and impartial guidance to people with workplace and personal pensions.
Queries about your pension?
Get in touch with your pension questions. Call us for free on 0800 011 3797.
Midlife Review for Self-Employed People
We are proud to launch our midlife review that seeks to help self-employed people with their pension savings.
Concerns about your pension?
If you're concerned about changes to your employer that might affect your pension, please click here.
Talk to one of our pension specialists using our live webchat service.
8.45am to 6:20pm Monday/Wednesday/Friday, 9am-6.20pm Tuesday/Thursday and 9am-1pm Saturday.
Defined Benefit: How secure is my pension?
DB schemes have been making headlines recently but do you know about their safeguards and guarantees?
We never contact our customers out of the blue
Be aware of pension scammers! Click here for tips to protect your pension.
Send us your enquiries 24/7 365 days a year
Our online enquiry form allows you to instantly send us your pension enquiries anytime, day or night.
The Pensions Advisory Service
We love pensions and the difference they make to people’s lives. So feel free to ask us a question, search our site for info and use our planning tools to make sure your pension is working for you. There is no fee for any of our services. We’re simply here to help you with pensions.
If you’d like to share your experience of using our website, we would like to hear from you. You can fill in our feedback form here.
*** Please note that due to our office currently being closed, we are unable to deal with incoming postal queries for the foreseeable future. Please use one of our other channels – helpline, webchat or online enquiry form – click here to access. ***