The FSA regulates financial services in the UK. This
includes banking, insurance and savings business. They ensure
that firms and individuals who provide these services meet set
standards and, if they do not, they can take action.
To carry out banking, insurance and savings business, firms and
individuals must be authorised by the FSA. The FSA keeps a
register of these regulated forms and individuals, which you can
check through their website - www.fsa.gov.uk.
The FSA does not deal with complaints from individuals against
the services provided by regulated firms and individuals.
Instead, complaints from individuals should be directed to the Financial Ombudsman Service
(FOS).
Contact the FSA
The Financial Services Authority
25 The North Colonnade
Canary Wharf
London
E14 5HS
Telephone: 0300 500 5000
Fax: 020 7066 1099
Website: www.fsa.gov.uk
