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TPAS announces Adviser of the Year and Four new Fellows

20 July 2012

We are delighted to today announce that Usha Madan has been awarded the title of 'Adviser of the Year' for 2011/12. Usha has made a fantastic contribution.  Not only does Usha handle a high number of cases each year, she also comes into the office, normally twice a week, to answer calls on our helpline.  And if that was not impressive enough, Usha also helps deliver presentations for our workplace and communities team, many of which she delivers in languages other than English.   

We are also pleased to announce that four volunteer advisers have been made Fellows of TPAS in recognition of their outstanding service over a number of years.  The new Fellows are Andrea Morris-Conway, Richard Ralph, Brian Smyth and Keith Wallace.  

TPAS Chief Executive, Marta Phillips said: "All our volunteers helped their fellow citizens to the tune of just under £10 million last year, so it is particularly pleasing to recognise our Adviser of the Year and new Fellows.  I would like to congratulate Usha and our new Fellows and thank them for their contribution over many years of service."



Note for Editors

  • 1. TPAS is an independent body supported by the Government which exists to provide information and guidance to the public on pension matters generally. Our service is free and sustained by a nationwide network of volunteer advisers.
  • 2. TPAS provides a national pensions helpline 0845 601 2923 which is open 9.00 a.m. to 5.00 p.m. Monday to Friday.
  • 3. Our website covers all aspects of pensions in the UK:
  • 4. TPAS acts as an impartial mediator in pension disputes involving occupational, personal and stakeholder pensions. It has not statutory powers and does not provide investment advice.
  • 5. TPAS provides a range of leaflets on different aspects of pension. Details can be found on the website.
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