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TPAS Embarks On Modernisation Programme

08 October 2009

Following an external review in late 2008 The Pensions Advisory Service (TPAS) has embarked on a modernisation programme. 

The review looked at the operational implications for a future increase in demand for TPAS services, and found that TPAS is likely to be able to deal with such an increase. The report also noted that as TPAS had been classified as a public body in 2006 it would be timely to test its corporate governance structures against best practice. A review was conducted on this basis and proposals for modernising governance, designed to increase efficiency and consistent with arrangements in place in the other pensions public bodies, are now being implemented.

The main changes to the way TPAS will operate are: 

  • The current board of 12 will be reduced to 9 from mid 2010;
  • The Chairman will be appointed by the Secretary of State for Work and Pensions, following open competition;
  • All board appointments, including the Chief Executive will be made by the board following open competition and approved by the Secretary of State;
  • A flatter management structure is to be introduced in 2010.

The above changes have been endorsed by the TPAS Board and unanimously supported by the Members of TPAS.

"This is an exciting time for TPAS" says TPAS Chairman Margaret Snowdon.  "The changes are part of  TPAS's growth strategy.  TPAS has helped so many people in its long history and we look forward to doing even more in the years ahead. Our current Chief Executive Malcolm McLean who has been instrumental in drawing up these proposals will be stepping down at some point in 2010. We have been very fortunate to have someone of Malcolm's calibre at the helm for the past 12 years. The bar has therefore been set very high for his successor." 

Notes for Editors

1. TPAS is an independent body grant aided by DWP and is classified as an Executive Non-Departmental Public Body. 

2. TPAS has been the only organisation providing high quality free and independent information and guidance to the public on all aspects of pensions for more than 26 years, through a small professional staff and network of volunteer professional advisers. Currently we help around 900,000 people annually through our website, helpline, workplace presentations and dispute resolution service.

3. The Members of TPAS are those advisers who by dint of having been a TPAS volunteer for five years are invited to become Members.

4. Margaret Snowdon has been involved with TPAS for more than 15 years, firstly as a TPAS volunteer adviser and Regional Organiser, as well as for the past three years as Chairman.  

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