20 July 2012
TPAS today publishes its annual review of activities.
The review covers all areas of our service with examples of the
work done by our staff and volunteers.
- 2 ½ million visits were made to our website
- Our helpline calls are up 8%
- Our written enquiries are up 12%
- Just over 5,000 people asked for help about a complaint they
To view the press release click
To view the annual review for 2011/12 click here