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Pension advisers to pay 150m

12 April 2010

The Financial Services Authority (FSA) has ordered that more than £150m be paid in compensation to customers hit by pension switching failures.

After an FSA review, 22 companies were identified as posing the highest risk of giving poor advice. The FSA has also referred six companies to enforcement due to pension switch failures, including Financial Ltd and RSM Tenon Financial Services.

Dan Walters, FSA director of conduct risk, said: "Although many firms have changed the way they operate, we remain concerned that some firms continue to give poor advice. Ignorance is no defence and we will continue to focus on the high-risk firms."

The FSA said it had identified practices such as additional cost to clients not being justified, and tied advisers failing to investigate clients' existing pension arrangements.

The full FSA news release can be read here:

FSA NEWS ITEM

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