22 October 2009
The Secretary of State for Work and Pensions has appointed Jane
Irvine to be Deputy Pensions Ombudsman). She will succeed
outgoing Deputy Charlie Gordon.
Ms Irvine practised as a chartered surveyor for 16 years before
re-qualifying to act as a chartered arbitrator and accredited
mediator. She was a lay inspector within HM Inspectorate of
Constabulary for Scotland from 2001 until 2004, reviewing
complaints lodged against the police in Scotland. She also chaired
a working group reviewing legislation governing police complaint
and conduct issues.
More recently she was Chair of the Scottish Legal Complaints
Commission. From 2006 to 2008 she was the Scottish Legal Services
Ombudsman. She is also a member of the disciplinary board of the
Faculty and Institute of Actuaries. She is expected to take up her
new duties in mid-November.
