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Windfall for Norwich Union policyholders

04 August 2008

Life insurer Norwich Union has agreed to offer payouts to nearly a million policyholders to a total of £1bn.

The windfall follows long negotiations between the company and an appointed representative of Norwich Union's with-profits policyholders to distribute a surplus that has built up in these funds. The offer is only for investors in two of Norwich Union's oldest funds - CGNU Life and CULAC with-profits funds - and only those holding qualifying policies on 21 Nov 2006 are eligible. These are mainly customers with endowment policies, pension policies and with-profits bonds.

Norwich Union, in common with other insurance companies that run with-profits investment funds, has to set aside a certain amount of profits to cushion the fund against financial downturns, to ensure it can continue to invest. Financial services regulator the FSA sets the guidelines for how large this cushion should be - Norwich Union has set aside more money than it needs for this purpose and is returning the surplus to investors.

As Norwich Union is not a mutual society, that opens the way for a tussle between policyholders and shareholders as to who should share in the surplus.

The deal, if accepted, is expected to mean payouts for about 700,000 people of between £400 and £1,000, and another 220,000 could get up to £3,500. In return, policyholders will have to give up the right to future claims on the reserve, which is known as the "inherited estate". Any policyholders can choose to reject the offer, and keep the right to claim on the inherited estate in the future.

NU will be writing to the relevant policyholders later on this year to outline the actual amount offered, and it's anticipated that NU will start payments next summer.

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