Call us on 0845 601 2923
or
 
 
 

"Missing member" compensation

08 August 2008

In a ruling by the deputy pensions ombudsman, Charlie Gordon, pension scheme administrators have been made to compensate a "missing member" after records of his contributions were lost following the pension scheme winding up.

In 'M Tyler v Robert Fleming Benefit Consultants and Minet Benefit Consultancy', Mr Gordon said that the member was an innocent victim and should be put in the same position he would have been if he had been included in the bulk transfer of benefits when it happened.

Law firm Sackers claimed the case serves as a warning to pension scheme administrators and trustees on the importance of maintaining proper records.

Share with:
Contact Us

There are a number of ways to contact us.

We regret, however, that we are unable to accept visitors at our office.

Call
0845 601 2923
or email us

Ask Our Experts
Our pension experts will be happy to answer your questions

Live Q&A
We will even answer your questions live online.
Next session at 2pm on 13 June 2012

 
New! Saving For Retirement Planner

We have launched a new planner to help with your retirement planning.  It can help you identify whether or not you are on course for a comfortable retirement.

 
Future Pension Reforms

Want to know what changes are being made to pensions in the future?