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Public Sector Overpayments

The Government revealed in December 2008 that they believed that public sector pension scheme administrators had overpaid pensions to up to 100,000 former public sector workers. 

Those affected are pensioners who have passed the state pension age (60 for women and 65 for men) since 1978.  The issue arises because anyone who has built up a pension in a public sector scheme between 1978 and 1997 only gets part of their pension increase paid by the pension scheme.  Instead of splitting out part of the pension (known as the pre-88 Guaranteed Minimum Pension (GMP)), the pension administrators have paid the annual increase on the whole pension. The increase on the pre-88 GMP is paid with the state pension. 

The pension scheme authorities will not be asking for the money back in this instance, but the intention is to correct the pensions from April this year.

The pensioners affected are covered by the NHS, Teachers', Civil Service, Local Government, Fire Service, Police, Armed Forces and Judges' pension schemes, in England & Wales, Scotland and Northern Ireland.  The majority of these schemes will have written to affected pensioners by the end of February 2009 to tell them how much their new, correct pension payment will be from April 2009.

Generally, when a pension scheme overpays a pension, we would expect the scheme authorities to be able to recover the overpayment.  We would also expect them to correct the pension for the future.  They have a right and a duty to do so.  But the Government has said that it will not be ordering schemes to seek the past overpayments back, and schemes will only adjust pensions to the correct level from April 2009.  That means pensioners will have received more money than they should have done (whether they knew it or not).  In this case, we think it is likely that it will be difficult for the vast majority of pensioners to make any additional claim for compensation for this mistake.

This issue does not affect non-pensioners.

For more information, schemes have set up dedicated helplines:

  • NHS (England & Wales)  0845 610 1115
  • Teachers (England & Wales) 0845 606 6166 (normal helpline number)
  • NHS & Teachers (Scotland)  01896 892463
  • Armed Forces  0845 121 2514
  • Civil Service (Capita Hartshead) 0800 141 2858

Click here for further general information about mistakes and overpayments.

Q & A's

When will I be told how much pension I am supposed to get?

The majority of pension schemes will write out to affected pensioners by the end of February to tell them how much the new payment from April will be.

Why should they reduce my pension – it’s their mistake not mine?

The basic principle is that an individual is only entitled to their correct benefits, as defined by their scheme's rules or regulations and not to a higher sum that has been paid to them in error.

Am I entitled to any further compensation?

Compensation is designed to put someone in the financial position they would have been had no error occurred, and to address financial injustice. Pensions are being put back to the correct level, but not until April 2009. Furthermore, the overpayments are being written off. These actions would normally be an appropriate remedy when a pension has been overpaid.

I am relying on my pension staying the same – can’t I do something about it

The fact you might have been expecting your pension to continue at the same level is not in itself any reason not to correct the mistake. Nevertheless, if an individual has suffered upset as a result of a mistake, a token payment may be made in recognition of the distress and inconvenience. This is typically modest, in the region of £50 to £250, and the overpayments (which pensioners are being allowed to keep) are likely to be considered as adequate.

In rare circumstances, there might be an argument for keeping the pension the same. Typically that would be where you entered into a significant, irreversible financial commitment based on the incorrect future pension, for example you entered into a pension sharing agreement on divorce and have shared too much or too little pension.

When schemes write to the affected pensioners they will provide guidance on how pensioners can check whether they are receiving all the state benefits they are entitled to.

I was overpaid by my pension scheme and have been/am repaying it. Why should I be repaying when these overpayments are being written off?

The Government has only announced that it will allow schemes to 'write off' the overpaid pension increases that it has identified as described above. Any other case will continue to be considered on its own individual facts.

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