This website endeavours to be accessible to all
using a variety of features.
Please read the following tips to help you with any
accessibility issues or to simply improve your browsing
The ability to navigate the site using means other than a mouse
can be important for those who have difficulties using a mouse or
other pointing devices. To help with this we have set up 'Access
Keys' (see below) on the site which allow easy navigation to the
main pages on the web site.
As well as helping those who have difficulty using a mouse it
also allows quick access to the main pages for anyone who prefers
to use the keyboard.
To use the access keys on the site follow these steps;
- Press and hold the "Alt" key.
- Press the required letter.
- If necessary, release all keys and press the return key. The
browser will then load the relevant page.
* Currently not implemented
- S - Search facility
- 1 - Homepage
- 2 - What's new?
- 3 - Site map
- 4 - Skip navigation
- 5 - Frequently asked questions
- 6 - Help facility *
- 7 - Complaints procedure *
- 8 - Legal information
- 9 - Feedback facility
- 0 - Accessibility page (this page)
As well as standard UK Government access keys we have added some of
our own specific to pensionsadvisoryservice.org.uk
- A - About TPAS
- B - Becoming a TPAS Adviser
- G - Glossary of Pension Terms
- L - Links page
- P - Publications
- R - Press Releases
We have not fixed the size of the textual information on the
site. This allows visitors to alter the font size on the screen
making the site easier to read. To change the text size in your
browser follow these steps:
- Select the "View" menu.
- Select the "Text Size" option from the menu.
- Select the text size from the list (Internet Explorer) or, in
Netscape/Mozilla Firefox, choose "Increase" or "Decrease".
It is also possible to increase the size of the text by holding
down the "Ctrl" key on the bottom left hand row of the key board
whilst using the scroll wheel on the mouse to increase (or
decrease) the size of the text.
Although there are not definitive standards to use when coding
we have tried to make sure our site conforms to W3C standards for
HTML and CSS. Adhering to these standards makes our site accessible
to those browsers that also adhere to these standards, and makes
our web pages more accessible to those using screen readers and
The site also passes the Bobby AAA accessibility tests ensuring the
site has many useful features including:
- images have associated 'alt' tags (i.e. text alternatives) so
that visitors know what the image is meant to convey should it not
load, or if the visitor has chosen to browse with images switched
off (or browsing with a screen reader or similar browser that does
not display images)
- links are clearly marked and seperated from one another
- tables contain a summary
- text size can be altered by the visitor if required (see Resizable
- text contrasts sufficiently with the background and is easily
distinguishable for colour-blind visitors
TPAS keep the navigation consistent throughout the site. All the
top level pages and sections are available from every single page
on the site.
Other consistent navigational aids include the site map, the
section headers, the breadcrumb trail and the pulldown navigation
If you have any comments about the navigation on the site please
leave us some feedback by clicking here. We have tried to make it
as easy as possible, but with large numbers of pages of information
this can be difficult.
Browsers and operating systems
The Pensions Advisory Service web site has been designed to work
correctly with Internet Explorer version 5 and later.
It will also work adequately with the following browsers and
operating systems although it may not display perfectly:
- Internet Explorer 5 and later
- Netscape 6 / Mozilla Firefox and later
- Safari (for Macintosh)
- Windows 9x, NT, 2000 upwards
- Macintosh OS 9 upwards
The Pensions Advisory Service site utilises a CSS file
especially designed for printing purposes. This means that when
users click on 'Print' in the toolbar the page requested will only
print the relevant information (text and images) to that page. It
will not print extraneous or unnecessary information to the printed
page such as web site navigation or graphics.
This web site's pages will look and function as intended, at a
display setting of either 800 x 600 pixels, or 1024 x 768 pixels.
This should satisfy the vast majority of users.
The Pensions Advisory Service site makes use of
Adobe® PDF files. These are usually opened with Adobe Acrobat
Reader, which can be downloaded for free. This Reader does not
make the PDFs accessible to all users; a solution to this is
offered by Adobe at their PDF
The URL (exact location) of a PDF file will appear in the web
browser when it is selected. If that URL is copied and submitted at
the PDF conversion page, it will be converted to HTML and in that
form it should then be accessible.