We are an independent voluntary organisation that is grant-aided
by the Department
for Work and Pensions (DWP).
We provide information and guidance to members of the public on
all pension matters, covering state, company, personal and
stakeholder schemes.
We also help any member of the public who has a problem,
complaint or dispute with their occupational or private pension
arrangement. We do not deal with problems, complaints or
disputes relating to state pensions.
Our service is free and is provided by a nationwide network of
volunteer advisers who are supported and augmented by technical and
administrative staff based in London.
We are very proud of the calibre of our personnel. Our
volunteers and pensions technical staff have many years experience
working in the pensions industry and have a wide range of
professional qualifications.
Click here for further
information about the services we provide.
