We are an independent
voluntary organisation that is grant-aided by the Department for Work and Pensions (DWP).
We provide information and guidance to members of
the public on all pension matters, covering state, company,
personal and stakeholder schemes.
We also help any member of the public who has a
problem, complaint or dispute with their occupational or private
pension arrangement. We do not deal with problems, complaints or disputes relating to state
pensions.
Our service is free and is provided by a nationwide network of
volunteer advisers who are supported and augmented by technical and
administrative staff based in London.
We are very proud of the calibre of our personnel. Our
volunteers and pensions technical staff have many years experience
working in the pensions industry and have a wide range of
professional qualifications.
Click here
for further information about the services we provide.