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Welcome

The Pensions Advisory Service (TPAS) is an independent non-profit organisation that provides free information, advice and guidance on the whole spectrum of company, personal and stakeholder schemes. We also help you understand how state pension issues interact with other pensions you may have.

The Pensions Advisory Service helpline and webchat service will be closed for the easter holidays and will re-open at 9am on Tuesday 22 April 2014. In the meantime you can still submit an online enquiry for queries or concerns that you may have.

With the increased interest in pensions following the Budget announcement, we have had a number of people contact us to report that they have received cold calls saying they have received their details from the government and that they are government backed to undertake pension reviews. 

This is not a legitimate claim.

Whilst the government has made a commitment to introduce a face to face service for people at retirement, this has not yet been developed.  If you receive a cold call offering this type of service we would strongly advise caution.

Your pensions are valuable assets and it is recommended that you check the organisation before releasing information. 

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Become a volunteer adviser
Become a volunteer adviser
Find out more about volunteering opportunities at TPAS
New Web Chat tool
New Web Chat tool
Talk to a pensions expert online via our new web chat tool.
Pension charges calculator
Pension charges calculator
This calculator has been developed to help employers understand the impact of charges on the pension pots of their employees.
Security of pensions
Security of pensions
During these difficult economic times, people are concerned about the security of their pensions. You can read about the various government measures to safeguard your pension savings.
State Pension Age calculator
State Pension Age calculator
The Government has made changes to State Pension Ages (SPAs). Our calculator will tell you what your SPA will now be.
 
Women & pensions survey results

We collected the opinions of 1,000 women and have published our findings.

Notebook
Budget changes to Pensions

Need help with the recent changes? You're in the right place! Please get in touch

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Future pension reforms

Want to know what changes are being made to pensions in the future?

Watch our videos on YouTube

Watch our videos with tips on planning for retirement and how to avoid pension fraud on YouTube.

Pension complaints

Do you have a pension complaint?  Do you need help resolving it?

 
Under the spotlight

We have produced a series of fact sheets highlighting current pensions issues.

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Pension fraud video

Don't let your pension become prey. Beware of fraudsters offering cash for your pension. Watch our new video on pension fraud.

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Annuity planner

Are you looking to draw retirement benefits?  Our annuity planner will help you understand your options and decide what to do next.

Pension complaints

Do you have a pension complaint?  Do you need help resolving it?

Security of pensions

Unsure how secure your pensions are in these difficult economic times?

Contact us

There are a number of ways to contact us.

We regret, however, that we are unable to accept visitors at our office.

Call
0845 601 2923
or email us

Web chat
Talk to a pensions expert live now
This web chat service is available Monday to Friday (9am to 5pm) and Tuesdays (7pm to 9pm)